Job Description

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward.  You’ll have opportunities to grow your expertise and capabilities, both professionally and personally.  As a team we celebrate inclusion, caring and collaboration.  As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

Our Services Procurement Consultant  is accountable for:

Facilitate and monitor outsourced service engagements through the life cycle which may include:

• Manage the life cycle of client’s outsourced service and project-based engagement using vendor management systems to include: 
  • Working with managers to create new requests.
  • Conducting SOW quality and compliance reviews.
  • Digitizing statements of work into the vendor management system.
  • Translating service requirements into digital statements of work within a client’s vendor management system.
  • Analyzing supplier rates and market benchmarking.
  • Negotiating savings.
  • Facilitating change orders.
  • Monitoring payment.
  • Facilitating onboarding and offboarding services suppliers and workers.
  • Manage the process for any independent contractor evaluations.
• Consult with managers and client stakeholders to guide managers to proper buying channels and help ensure they follow company guidelines.
• Consult with managers and client stakeholders to develop supplier requirements into an effective statement of work.
• Conduct contract and pricing negotiations.
• Oversee supplier contracts and associated statements of work (SOW).
• Monitor SOW approvals by manager and service provider, create amendments for changes, track spend and monitor project end date.
• Establish and monitor key performance indicators of supplier performance.
• Actively manage supply base which may include: 
  • Monitoring supplier performance including Scorecarding and KPI tracking.
  • Developing supplier continuous improvement and corrective action plans.
  • Facilitating supplier business reviews with client stakeholders.
• Ensure that all key service delivery objectives are met by taking an active role in continuous improvement of service delivery processes and in maintaining and improving stakeholder experience.
• Establish and manage relationships between the Suppliers, Client Managers, Procurement and other Stakeholders to ensure that all processes are followed and executed in a timely manner.
• Create, maintain and enhance program documentation such as SOPs (Standard Operating Procedures), work instructions and process flows.
• Act as a cooperative and contributing team member of the global program, delivering a high level of service and collaborating and supporting projects and stakeholders across all global regions.
• Ensure timely submittal of milestone payments, audit for accurate invoicing information and research and resolve supplier payment issues.
• Establish and build a professional rapport, following up consistently and maintaining on-going contact and communication.
• Maintain and keep current all required documentation in the designated technology platforms.
• Proactively identify service delivery issues and coordinate timely resolution.
• Educate suppliers and managers on program and provide appropriate training.

Essential Skills, Knowledge, and Experience:

• Bachelor’s degree or equivalent experience in Procurement, Technical, or Business-related field.
• Experience in Procurement or an Operations role supporting SOWs or equivalent experience.
• Strongly preferred experience in external client service outsourcing or consulting.
• Prior experience with VMS tools such as SAP Fieldglass/Beeline or procurement systems like SAP Ariba. 
• Experience supporting indirect services categories such as Consulting, IT services, or engineering services.
• Proven track record of managing procurement-related projects or initiatives effectively, ensuring timely delivery and desired outcomes.

Base salary range is $61785 to $80,000

Total compensation package and benefits applicable to the position, understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of Benefits for full-time employees at:  

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.

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