Privacy Policy

Overview

At Osalu Couture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website (“osalucouture.com”). By accessing or using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

  1. Personal Information: When you place an order or register for an account on our Website, we may collect personal information such as your name, email address, shipping address, and billing information.

  2. Browsing Information: We may collect non-personal information related to your browsing activities on our Website, including your IP address, browser type, and device information. This data helps us improve the user experience and track website analytics.

  3. Cookies: We may use cookies and similar tracking technologies to enhance your online experience, gather usage statistics, and personalize content. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Order Processing: To process and fulfill your orders, including payment processing, shipping, and order updates.

  2. Account Management: To create and manage your account, including password reset and account-related communication.

  3. Customer Support: To provide customer support and respond to your inquiries, requests, or comments.

  4. Marketing and Promotions: To send you promotional offers, newsletters, and updates about our products and services. You can opt out of marketing communications at any time.

  5. Website Improvement: To analyze and improve our Website’s functionality, user experience, and content.

  6. Legal Compliance: To comply with applicable laws, regulations, and legal processes, including fraud prevention and detection.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Disclosure of Your Information

We may share your information with third parties under the following circumstances:

  1. Service Providers: We may engage trusted service providers to assist with order fulfillment, payment processing, website maintenance, and marketing efforts.

  2. Legal Requirements: We may disclose information when required by law, court order, or governmental agency, or to protect our rights, safety, or the safety of others.

Your Choices and Rights

You have the following rights regarding your personal information:

  1. Access: You can request access to the personal information we hold about you.

  2. Correction: You can request corrections or updates to your personal information.

  3. Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

  4. Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us.

Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will take appropriate steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at privacy@osalucouture.com.

Thank you for trusting Osalu Couture with your personal information. We value your privacy and are committed to protecting it.

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